PagerDuty

San Francisco
501-1,000 employees
PagerDuty is the leading digital operations management platform for businesses

Campaign Specialist

Campaign Specialist

Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.


As a Campaign Specialist you will help support the team on execution of various programs across the digital funnel to support pipeline and new logo growth.  Ensuring programs are managed and executed in a timely and targeted manner is a key part of this role. This position will provide support to the campaign & performance marketing team in the areas of set-up and deployment of webinar operations, program tracking set-up and collaborating with campaign & performance teams to ensure appropriate hand-off of various team initiatives e.g review sites management to managing creative agency briefings and more.

How You Impact our Vision

    • Tools: Drive adoption and utilization of Martech tools like Pathfactory, Wistia & DemandBase. Integrate Martech tools into Campaign planning efforts across email, paid social and web initiatives 
    • Content: builds out necessary landing pages and resources sections of our website to fuel program plans.
    • Webinar Operations: Ensure live and on-demand webinars are set-up and promoted
    • Email Operations: Assist in set-up of new email campaigns 
    • Channel Promotion set-up: Work with Performance Marketing, Email Marketing, Web SME’s to update and manage promotions in a timely manner. 
    • Tracking & Set-up: Be the liaison between Campaign Initiatives & Marketing Ops to ensure tracking, reporting and set-up
    • Support tactical execution and ensure deliverables are met within service level agreements.
    • Cross functional project management to ensure campaign and program success.
    • Prioritize working on numerous campaigns and projects in tandem to support the broader team
    •  Strong organizational and time management skills
    •  Actively look for ways to streamline workflows and automate processes

About You

    • Minimum 1 - 2 years of related marketing experience 
    • Some proficiency with martech tools or demonstrated ability to self learn
    • Experience working with content management systems (WordPress or other)
    • Experience working with Adobe Premiere Pro for webinar editing or demonstrated ability to self learn
    • Strong attention to detail, thoroughness in completing processes
    • Comfort working independently and in an agile environment with swiftly changing priorities
Are you interested in joining one of the fastest growing global technology companies? Then apply now

PagerDuty offers:
- Competitive salaries and company equity
- Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
- Generous parental leave
- Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave
- Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.
- Paid employee volunteer time - 20 hours per year
- Bi-annual company wide hack weeks

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
 
PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
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