Salt Lake City, UT
1,001-5,000 employees
Instructure is helping people grow from the first day of school to the last day of work.

Channel Operations & Marketing Manager

Channel Operations & Marketing Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

The Channel Partner Enablement Manager is responsible for onboarding and ongoing enabling of global partners with the training, documents, project management, and resources to successfully sell, implement, and support Instructure software solutions.

What you will be doing:

    • Manage tasks to completion per project schedule, or direction from manager/management independently
    • Lead the maintenance of up-to-date information on company website(s) such as webinar recordings, price lists and channel partners, & contact information
    • Coordinate with marketing to build and maintain a library of marketing resources and support the delivery of co-brandable collateral to Channel Partners
    • Working with channel partners on marketing initiatives
    • Development, implementation and coordination of a channel partner platform
    • Leading project work with various teams to create ideal platform environments for partner onboarding, engagement, and management. (eg. PRM, Salesforce, Enterprise Systems, and other platforms/teams.) 
    • Collaborating with other departments, like finance and legal, to ensure the team is running smoothly and efficiently
    • Tracking and processing channel partner referrals and working with accounting to process payments.
    • Limited channel partner management with OPM and other secondary channel partner types
    • Research, presentation content creation and design
    • Coordination with Partnerships team including crossover projects such as InstructureCon/CanvasCon user events, website/portal overlap, etc
    • Pitching in on other team projects, tasks, and activities like documentation development, partner outreach, and more.

Here is what you will need to know/have:

    • Bachelor’s degree or equivalent experience in business or related field
    • Proven project & program management experience
    • Excellent organizational, time management, analytical, and problem-solving skills
    • Ability to work under deadlines and specific time frames
    • Ability to work under deadlines and specific time frames
    • Ability to adapt to a constantly changing environment, reprioritizing work as situations change and needs arise
    • Team player who will innovate to continue improving the way Instructure serves its partners

Requirements (Skills, Knowledge, Abilities)

    • Ability to work with individuals throughout the organization at all levels
    • Great communication skills, follow up and follow through is a must
    • Excellent attention to detail and follow-through
    • Team player
    • Understanding of technology use in education and LMS marketplace and companies
    • Create internal & customer facing presentations and materials (email etc.)
    • Strong Microsoft Office and Google Apps skills
    • Manage multiple, competing demands to reach project deliverables and meet deadlines
    • Ability to engage with cross-functional work teams
    • Demonstrate strong written and oral communication skills 

Get in on all the awesome at Instructure.

    • Competitive salary and 401k 
    • Medical, dental, disability, and life insurance 
    • HSA program, vision, voluntary life, and AD&D 
    • Tuition reimbursement
    • Paid time off, 10 paid holidays, and flexible work schedules 
    • Gym club reimbursements and rewards-based fitness tracking  
    • iMacs or Macbooks
We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.

All Instructure employees are required to successfully pass a background check upon being hired.
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