LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.
We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)
You believe data-led decision making is the norm
You see feedback or failure as motivation to learn and to grow
You relate to our core principles and want to work with experts in their respective fields
The Content Strategist will develop content strategies that satisfy customers, business needs, and build brand for LivePerson. You will devise and make improvements to best practices, processes, and tools used for content ideation, generation, presentation, distribution, and measurement. As a content strategist, you will act as an Editor in Chief by setting guidelines and coaching others throughout the company to create high-quality, engaging content that delivers results. You will be joining the marketing team in the creative and content group, which is charged with transforming LivePerson's customer experience. You will strategize the development of a wide range of content such as infographics, whitepapers, videos, webinars, emails, newsletters, web pages, print collateral, and more. Your content strategy will help acquire new leads, educate prospects, win new business, upsell and cross-sell solutions, and win loyalty from customers.
In this role you will:
Your qualifications are:
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.