51-200 employees
SafeGraph's mission of open access to geospatial datasets like POI and foot traffic empowers firms with better geolocation, analytics, and intelligence.

Customer Marketing Manager

Customer Marketing Manager

This job is no longer open
SafeGraph is hiring a Customer Marketing Manager to manage, coordinate, and support key customer adoption, success, and upsell initiatives. SafeGraph's geospatial datasets power innovation across many verticals-- use cases range from site selection of retail locations to natural disaster recovery plans. In this role, you'll own the communications and nurtures of customer accounts and contacts, and drive demand generation campaigns to increase upsells and cross-sells.
Opportunity to:
  • Identify high-potential upsell opportunities within various customer segments and spearhead campaigns to create and win upsell opps
  • Work with Strategic Account Managers to create 1:1 account-based marketing (ABM) campaigns with top strategic accounts
  • Drive and support initiatives like customer dinners, roundtables, and interaction with the SafeGraph community
  • Position our customers as the champions and drive customer-centric content such as case studies, videos, testimonials, and presentations.
Must-have skills:
  • Lifecycle marketing (emails/nurtures)
  • Campaign management/Demand generation (webinars, events, ads)
  • Customer marketing

Nice-to-have skills:

  • Account based marketing experience/account management
  • Product marketing
  • Content creation

About SafeGraph:

  • Our goal is to be the dominant place to get any data on a physical Place. We sell our product - our datasets - to data scientists and machine learning engineers at companies of all sizes.
  • At SafeGraph, we’ve taken a measured approach to building a long term company. We were profitable in 2019, have hired experienced leadership from the start and care deeply about democratizing access to data to everyone.
  • We currently have about 90 employees and are growing quickly. We recently raised a $45 million Series B ($65 million raised to date), and the CEO was previously the founder and CEO of LiveRamp (NYSE:RAMP).
  • While SafeGraph was started in San Francisco, we’ve been fully distributed across North America since 2019 — 18 states, 3 countries, and counting! We encourage all employees to work in whatever environment enables them most, whether that be at home, a co-working space, or somewhere else. We get the entire company together in the same place as often as possible, and cannot wait to do this again soon!
  • We offer our employees a robust set of benefits, including health, dental & vision insurance coverage, a 401k, work-from-home stipend, mental health benefits, and much more.

Some good reading on how we think:

  • SafeGraph: about us, visions and values
  • Open Information to Power Innovation
  • Where Should Machines go to Learn
  • Data-As-A-Service Bible: Everything You Wanted to Know About Running DaaS Companies
Don't fit this description perfectly but still think this is the role for you? Apply and let us know why!
This job is no longer open
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