Coursera is a leading online learning platform for higher education, where 76 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.
At Coursera, our Marketing and Communications team is responsible for brand development, product marketing, PR, and acquisition and retention marketing for learners, enterprises, and university partners. We are looking for a Customer Marketing Manager who can help us build a loyal base of engaged, happy and successful customers. This role will primarily focus on our rapidly growing Coursera for Campus customer base and will play an integral role in driving customer adoption, usage and conversion of our newly launched Coursera for Campus Basic Plan. This will be a contract position.
In this role, you will develop and deliver campaigns that enable success at each stage of the customer lifecycle, drive adoption of our products and content as well as support select key global customer marketing initiatives. You are a self-starter who can flex between working independently and cross-functionally across key partners and stakeholders. The successful candidate will be capable of leveraging insights and data to inform marketing plans and be comfortable working across multiple-marketing channels including email, events, video, content and in-product communications to deliver customer engagement and growth.
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at email@example.com.
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