A Cloud Guru

Austin, TX
201-500 employees
We've helped 2,000,000+ people level up skills & prep for certification exams.

E-Commerce Marketing Campaign Specialist

E-Commerce Marketing Campaign Specialist

This job has closed but is shown for context on data science work at A Cloud Guru.

The E-commerce Marketing Campaign Specialist

DATA DRIVEN | CAMPAIGN GURU | CROSSFUNCTIONAL

Marketing Operations is looking for a Marketing Campaign Specialist (E-Commerce) to drive operational excellence across all online purchase experiences and customer growth campaigns.

This role will have four key focus areas:

  1. Partner with marketing channel owners to bring campaigns to life and measure their impact
  2. Leverage data and technology to optimize campaign performance
  3. Support Marketing Operations initiatives to build scalable processes and improve data quality 
  4. Grow your knowledge of our toolstack, marketing automation best practices, our business and our customers

Hello, we're A Cloud Guru

Our friends call us ACG.

A Cloud Guru is the largest online cloud skills development platform on the planet. We make engaging online training packed with personality and slick presentation for an experience more like firing up Netflix, less like a stuffy classroom. We are 100% grounded in what's right for the customer and the 
customer experience. That gives us the confidence to be bolder, more playful, and more genuine than other companies. At ACG you never feel like you have to take a shower at the end of the day to wash the compromises off.

What makes the Marketing team awesome...

We’re always looking for creative ways to go above and beyond ‘good enough.’ It’s all about giving our students a little bit more joy in any way we can. You have the chance to play around with a brand that understands the value of not being stuffy and corporate, even on the business side. Everyone is receptive and encouraging of new ideas. There’s a lot of creativity and bouncing ideas off of each other. We believe everyone brings value. It’s refreshing and energizing to be in a collaborative environment like that.

We care about the greater good we are doing in the world. I see first hand the difference our company makes in people’s lives. - Sophia, Religious History Guru (and Social Media Manager)

As an E-Commerce Marketing Campaign Specialist at ACG, you’ll get to:

  • Work with stakeholders to define operational requirements, build and execute new marketing campaigns that adhere to best practices
  • Work with email teams to manage communications calendar, ensure proper audience segmentation and launch email campaigns in Marketo 
  • Build and maintain evergreen email nurture programs to drive prospect as well as E-Commerce customer growth and retention
  • Identify opportunities for continual improvement of existing processes and systems
  • Contribute to process documentation, creating and updating ops-focused documentation and marketing user enablement checklists, and video walkthroughs 
  • Cleanse, enrich and upload prospect lists from events and other offline sources
  • Perform campaign and database reporting in Looker and Marketo as needed
  • Support implementation of new technologies and ways of working across the marketing organization

What you bring to the table

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

  • 2-3 years experience using Marketo
  • 2-3 years supporting E-commerce-focused marketing campaigns
  • Experience using Asana or similar project management tool (Jira and Confluence)
  • Proficient in Excel
  • Strong attention to detail
  • Understanding of the consumer lead lifecycle and inbound marketing best practices
  • Ability to learn new technologies and processes quickly
  • A passion for moving projects across the finish line

We want the people who care about doing a good job. The ones who have the humility and hunger to learn. - Sam Kroonenburg, Co-Founder and CEO

More than a job

Where you work isn’t just a career decision -- it’s a life decision. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.

  • 4 weeks PTO, plus 10 sick days, and holidays. Because even when your office is your living room, we all need time to unplug.
  • Remotely awesome. Get $500 to level up your home office, monthly snack boxes, free Headspace access, weekly lunch funds, and $50 monthly for internet.
  • Human connection. Get to know the Gurus with good times and get-togethers inspired by our values, virtual happy hours, lunchtime trivia, or a socially distanced drive-in movie.
  • Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
  • $1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.

Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll schedule a Zoom call to meet other members of the team, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.

Keep being awesome, Cloud Gurus.

This job has closed but is shown for context on data science work at A Cloud Guru.
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