Marketing Operations Associate

Marketing Operations Associate

This job has closed but is shown for context on data science work at Yelp.
Yelp is looking for a Marketing Operations Associate to help us deliver operational excellence within our growing B2C Marketing team. The ideal candidate has a solid business sense balanced with strong system technical aptitude. This person will play a key role in the success of our marketing programs, processes and should be very comfortable in leveraging marketing automation technologies. We’re looking for someone highly detail oriented, relentlessly process driven and a stellar communicator. 

If you're jumping out of your chair after reading this, send us your resume and a cover letter telling us why we'd be crazy not to hire you.

This is a full-time role located in the United States.


Where You Come In:

    • Partner cross-functionally with B2C Marketing teams to define, develop, test and optimize multi-channel campaigns and enable campaign innovation
    • Lead the maintenance and optimization of QA processes to make ensure flawless multi-channel campaigns delivery and end-to-end user experience
    • Assist in managing the scoping, planning prioritization and planning of multi-channel campaigns  
    • Identify opportunities and propose solution to automate or streamline processes to improve and increase the  marketing team’s ability to deliver marketing programs efficiently
    • Work with Marketing Managers to identify and troubleshoot issues in campaign builds, segmentation logic or system errors 
    • Understand the complexities of data integrations and API’s that drive our marketing initiatives 

What it Takes to Succeed:

    • 3-5 years of marketing automation experience (ie. Braze, Pardot, SFMC, Marketo, Eloqua)
    • Strong problem solving techniques to identify and solve key business problems
    • Understands data and database structures
    • Strong project management skills and expertise designing and implementing process improvements
    • Ability to manage multiple stakeholder, priorities and projects simultaneously
    • Service-oriented attitude and ability to thrive in a fast-paced environment
    • Plays well with others - Ability to work in a team environment
    • Bachelor’s degree required
    • Experience with Salesforce CRM is a bonus
    • Bonus if you also have experience working with velocity script, ampscript or liquid logic

What You'll Get:

    • Effective your first day: Full medical, vision, and dental (100% paid employee only coverage)
    • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
    • Up to 14 weeks of parental leave
    • Monthly wellness subsidy
    • Flexible spending account
    • 401(k) retirement savings plan
    • Employee stock purchase plan
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).

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We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
This job has closed but is shown for context on data science work at Yelp.
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