Smile.io is the world’s largest loyalty platform, providing easy-to-use reward programs that help scaling e-commerce brands transform one-time sales into repeat, loyal customers. Over 80,000 brands use Smile to turn transactional purchasers into passionate repeat shoppers.
We’re celebrating explosive growth and need your help empowering every entrepreneur to grow their brand and build lasting relationships with their customers. We are a remote-first company, and we believe you should be able to work from anywhere. We have team members working from home offices across the globe, and our team has never been more connected. Tell us where you'd like to work when you apply!
About the Product Team:
As a Product Marketing Manager, you’ll play an integral role in the product team as a key contributor across our cross-functional, autonomous product squads. Together, we identify significant market opportunities and develop strategies to unlock as much value as we possibly can for our users. We’re always looking to develop a clearer picture of our place in the market, the differentiated value we can offer, and where we’re headed. We strive to communicate these to our growing user base as well.
About the Role:
You are passionate about small businesses and e-commerce, and you value being a part of the team that builds exceptional products that help entrepreneurs. You will build the product marketing function from the ground up, working cross-functionally to bring the voice of our users into product development, awareness, and adoption. Smile is a fast-growing scale-up; our ideal candidate has been a key part of hyper-growth teams in the past.
Who are we?
Everyone at Smile is driven by these core values:
Be Humble - think of the team before thinking of yourself. We have no room for massive egos.
Be Hungry - set hard goals, ask lots of questions and learn every day.
Be Human - show empathy towards others, consider the impact of your decisions on other teams.
We know that Smile.io as a business is in constant evolution - the same is true of our people. We’re here to support each other in our growth, so we talk openly about our career & personal goals. With such a diverse team of people, we know we can offer you the mentorship, tools and encouragement you need to grow.
Our commitment to candidates:
At Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, don’t let it! You have a ton to offer and we want you to feel encouraged to apply, even if you don’t check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us.
At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.