Senior Product Marketing Manager, Voice

Senior Product Marketing Manager, Voice

This job has closed but is shown for context on data science work at Twilio.

Because you belong at Twilio

The Who, What, Where and Why

Who?

Twilio is looking for a technical product marketer with a passion for managing programs and taking products to market. In this role, you will be knowledgeable in the global telecom landscape and identify new market opportunities, as well as cover the competitive landscape. You will act as content provider to support product launches including launch materials, customer presentations and sales training materials, and also act as a subject matter expert on new solutions. While this role is technical, we know everyone is different and we don’t have hard and fast requirements. We are looking for you to demonstrate whether you have the core attributes of a great product marketer. 

  • You are a strategic thinker--you like to build a deep product knowledge and conduct market, competitor, and customer research to capture insights and assess market opportunities. 
  • You know how to turn numbers into a story. You have strong analytical skills and are comfortable leading market segmentation and sizing.
  • You know how to turn a story into a presentation. You are able to clearly articulate complex concepts to leave a lasting impression. 
  • You are always thinking of new and creative ways to drive greater impact through written and visual content. 
  • You know how to enable and educate internal audiences to drive meaningful engagements.
  • You can get things done. We want to talk about how you manage projects and influence others.
  • You are technical--you like learning how to build things and figuring out how best to demonstrate the benefits of the product.

Bonus points:

  • You've worked with technology products that have targeted developers with cloud-based services, especially as horizontal platforms.
  • You have a good understanding of Twilio's value prop and the apps that have already been built. You can build a Twilio app yourself.
  • You understand the global telecommunications ecosystem as well as technical opportunities and limitations.

What?

  • Own competitive analysis, working with other marketing teams to create competitive assets.
  • Have the technical skills and marketing sense to craft sales demo flows and scripts.
  • Support cross-functional product packaging and pricing initiatives.
  • Own external facing product roadmap updates, in tight relationship with the product team.
  • Have top-notch presentation skills so you can stand in front of any customer or executive and make the case for your product.

Why?

Twilio is transforming the way the largest companies in the world communicate by empowering developers to build any customer experience they can imagine on a scalable, trusted and flexible platform. The Product Marketing team at Twilio is responsible for defining the next chapter of customer engagement through world-class messaging and positioning, storytelling and customer insights.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Product Marketing team plays an integral role in talking to and listening to customers, to understand their delights, needs and frustrations; and using that to inform the product narrative.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas.  We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located at our office San Francisco or remote. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday Night dinners and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Salary Range: $109,824 - $137,280

Rest of Colorado:

Salary Range: $96,096 - $120,120

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

 

This job has closed but is shown for context on data science work at Twilio.
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