Sr. Product Marketing Manager, Developer Experience

Sr. Product Marketing Manager, Developer Experience

This job has closed but is shown for context on data science work at Twilio.

Because you belong at Twilio.

The Who, What, Why and Where

At Twilio, we believe that every industry is turning digital and that software developers matter more than ever! We believe in the power of developers to build memorable customer experiences and we offer a platform to help them do that. Twilio is seeking a Sr. Product Marketing Manager, Developer Experience to tell our story to these developers in collaboration with our Developer Relations team. Reporting to the Senior Director of Product Marketing for Platform, this position is essential in supporting Twilio’s future growth aspirations.


Twilio is looking for a leader who lives the Twilio Magic and has a proven track record in product marketing. They also have:

  • 5+ years experience in product marketing, technical marketing, developer relations or communities, or product management.
  • Strong quantitative ability, and excellent written and oral communication skills.
  • Comfort in a high-growth enterprise software environment
  • You are a person who loves to write and can write across a broad spectrum—from plans, to sales copy, to white papers, to blog posts.
  • You like learning how to build things and resolving how best to demonstrate the benefits of the product. You've written JavaScript, Python, PHP, Node, C# (.NET) or Java code and have opinions on the different web frameworks. You've built things yourself, and know what it's like to commit to a repo and ship a release.
  • You can influence without authority to deliver results across your developer focus areas.
  • Bachelor’s degree or equivalent experience required.


As a Sr. Product Marketing Manager, Developer Experience you will live the Twilio Magic values:

  • BE AN OWNER: Identify and segment target developers, their problematic points and needs through qualitative and quantitative research, and solutions to meet those needs. Develop product positioning, value propositions, and key messaging to be used in product development and marketing campaigns throughout the developer journey.
  • EMPOWER OTHERS: Work closely with product managers, engineers, developer marketing, and the entire developer platform team to drive the go-to-market plan and post-launch marketing programs. Also collaborate with brand, marketing campaigns, field marketing, and demand gen to develop marketing creatives.
  • DRAW THE OWL: There is no guide book, you will need to figure out the best path to reach and appeal to developers.


The Product Marketing team at Twilio is responsible for defining the next chapter of customer engagement through world-class messaging and positioning, storytelling and customer insights. The Product Marketing team plays an integral role in talking to and listening to customers, to understand their delights, needs and frustrations; and using that to advise the product narrative.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly outstanding; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, innovation, and we want you and your ideas to thrive at Twilio.


This position will be based in our San Francisco, CA, New York, NY office or remote in the US. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers all over the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power fast paced demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.


Denver/Boulder Metro:

$109,824.00 - 137,280.00

Rest of Colorado:

$96,096.00 - $120,120.00

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks


This job has closed but is shown for context on data science work at Twilio.
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